Our records indicate that you are not entitled to efile one or more formsets. I’m not sure what this means?

[Nnamodi]

I had this problem. It was resolved by going to the "My Info" section. There it had a little icon beside an area that was incomplete regarding "dependents." Once I responded to that, all was well.

[LasagnaMuncher]

Well, it's been three years and I am currently having this problem, so that must not have gone well.

[rpastir]

Hello.  I am receiving this message and it continues to prevent me from e-filing.  I deleted and then recreated my state return...but still got the message.

I went through the steps listed earlier in this thread and 'shared my file with an agent'.  My token is 1297474.

If someone could help me resolve this, it would be appreciated.

Thanks,

RPastir

[rpastir]

Nevermind.  I got this resolved by using a different browswer (Edge) to e-file.