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Oops. We’re having a little trouble processing your billing information. Please select "contact us" from the help panel to speak with an expert to assist you

Good luck with being transferred! I’ve been hung up on three times, after waiting forever! TT is now terrible. Will not use again.

Oops. We’re having a little trouble processing your billing information. Please select "contact us" from the help panel to speak with an expert to assist you

Trying to change the credit card on file to file my return

 

MarilynG1
Employee Tax Expert

Oops. We’re having a little trouble processing your billing information. Please select "contact us" from the help panel to speak with an expert to assist you

If you're using TurboTax Online, clear your Cache and Cookies and retry.  Be sure the address on your credit card matches the address on your return.

 

If that doesn't resolve the issue, use the Contact Us info.

 

@Rwohlman1224 

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