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BrittanyS
Expert Alumni

Ongoing problem importing from Vanguard to TurboTax Deluxe Desktop 2024 on Windows 10

If using TurboTax Desktop, make sure you have ran the most recent update.  If you have an are still having the same issue try the manual download:

 

@rockymadness 

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GCM2
Level 1

Ongoing problem importing from Vanguard to TurboTax Deluxe Desktop 2024 on Windows 10

Well it's April 7 and I've disabled my firewall/antivirus, my Windows 10 is up to date, and I've made sure TT is updated as well, restarted my modem/router, etc. 

 

Still get the import unsuccessful "internal server error" message.  

 

I didn't buy TT so I could MANUALLY input everything (Vanguard statement a lot - 1099B and 1099Div and foreign stuff as well).  I couldn't import my W2s this year either.  
Seems like every year there is another glitch that makes the reasons I pay for TT null/void. 
As it seems TT doesn't really care about this (given the lack of support on this thread), I will def be looking for another product next year.. If I hadn't already put in a lot of info, I'd switch right this minute.  

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