New requirement for 64-bit computer to run 2023

[CatinaT1]

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

[smcd04]

I couldn't agree more. Came as an unpleasant surprise. 

[FL24]

TT Premier 2022 and earlier were 32-bit and I had ZERO problems even under Windows 64-bit OS. 2023 programs are all 64-bit and will only run on Windows 64-bit OS. Windows 10 64-bit has extra security and I need to run TT 2023 as an administrator or else the program will close.  Starting a new return will close the program. Also, Help -> About -> Version will close the program. Warning to users who experience the program closing.

[RetiredSoldier]

I have to wonder something. Did Intuit get a large kickback from Microsoft for this change?

[billtank1]

Wish I had known about the 64 bit requirement before I purchased business TT CD 2023. I've used Turbo Tax for years with this laptop and never had issues previously. Very disappointed.

[CatinaT1]

A portion of 2023 TurboTax needs the x86 version of the Visual C++ Redistributable package and the installer fails to install it.  You can obtain it from Microsoft:

https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170