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If you are not a US citizen or a US resident (green card), you should not be using TurboTax.
You need to use the IRS Form 1040-NR for nonresident aliens.
See this TurboTax support FAQ - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-forms/turbotax-handle-form-1040-nr-n...
If you have never lived in the U.S. and are a non-resident alien, you cannot use TurboTax. You should use specialized tax software designed for non-resident aliens
Sprintax:
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