My return was $42 short including turbo tax fees, why is that?

[bluedeb · Accepted solution]

Did you use the Refund Processing Fee?  If you do, there is a charge of $39.99 plus tax for that service.  The charge is from the bank that handles the transaction, not TurboTax.

What is Refund Processing Service?

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-refund-processing-service/00/25889

[alliemarie215]

Yes I was including that in my calculations. The turbo tax fees plus refund processing fee was equal to $107. Was $42 the sales tax? 

[bluedeb]

$42 would not be sales tax.  The IRS or State may have adjusted your return, which might explained the lower amount.  If that happened you would receive a letter in the mail explaining the change in your return.  The letter can take 3 to 6 weeks to arrive.

[alliemarie215]

Ok thank you! 

[bluedeb]

@alliemarie215  I think the charge maybe in error.  I believe one of the Champions brought this to the attention of one of the Moderators.

[bluedeb]

To add to my above post. If it is a bug in TurboTax, the Moderators would let you know, or put an announcement out about the situation. 

[SForrestLO · Accepted solution]

We are aware of an issue that caused some customers who used our Refund Transfer service to see a smaller refund than expected. We know how important your refund is and apologize. We are working quickly to resolve this and ensure you receive your full refund. You'll receive communication from us shortly letting you know when you can expect the rest of your refund.