My product key is not working giving me error code 607

[adlakha2000]

error code 607 just baught turbo tax home & business from staples

[mesquitebean]

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@ adlakha2000 wrote:
error code 607 just baught turbo tax home & business from staples

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First be sure you are entering the license code characters carefully.   Don't confuse G and 6, or S and 5, or O (letter O) and 0 (zero), etc.

[adlakha2000]

I put all info very carefully

[mesquitebean]

After verifying you are entering the correct characters, if you are still getting the error, here's how to phone TurboTax Support during business hours.

Hours are 5AM-5PM Pacific (8AM-8 PM Eastern) Monday-Friday.

You can use this contact form to get an incident number and phone number:
https://support.turbotax.intuit.com/contact 

In the form, where it asks for product, be sure to choose the CD/download version and for which OS (Windows or MAC), then choose which edition.

For issue, you can just say something like license activation error code 607 without quotes.

[nparcon]

Hello, I am getting the same error. I have copied my code from where I I downloaded my TurboTax. When I called the phone number it was automated and sent me a link back to here. Is there another process? 

[MichelleLO]

Please see My code doesn't work for assistance with troubleshooting your license code error.

@nparcon

[nparcon]

That did not help in my situation also. I  get a message saying "The license code you entered is not valid" and I have copied my code and pasted, I have also typed it. 

[HeatherPLO]

@nparcon

If the above suggestion does not work, please reach out to us directly using the Help Article here.  This ensures you will get to the correct department as quickly as possible.