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loading software

I loaded my CD into my MAC. I dragged my red turbo tax check to the application's folder in the pop up window. Nothing happened after that and I did not get a message saying "product is installed , now lets activate." Is my CD bad or what should I do next. 

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3 Replies
DaraLO
Expert Alumni

loading software

Do you see the software listed when you open your application folder?

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loading software

I try to load the software and a message flies accross screen and doesnot open

 

KatrinaLO
Expert Alumni

loading software

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number hereIf you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

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