You'll need to sign in or create an account to connect with an expert.
Please try refreshing your browser and clearing out your cookies. If that does not work, try clearing out your browser's cache. You may also want to try a different browser.
Please see below for information on how to delete your cookies.
https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978
Please see below for information on how to delete your cache.
https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135
If you would like to contact customer support for additional assistance please see below.
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
What is 1040/virtual currency check boxes must be entered
Virtual currency has an equivalent value in real currency, or that acts as a substitute for real currency, and is referred to as “convertible” virtual currency. Bitcoin, Ether, Roblox, and V-bucks are a few examples of a convertible virtual currency.
If you select the Transmit Returns Now button, and it doesn't seem to be working, the most likely source of the problem is “cookies,” little pieces of code that are sent to your browser so we can personalize your experience.
What you should be seeing is a "captcha," screen, which helps prevent fraud by asking you to identify pictures before you can proceed.
If this does not work, you may need to Print and Mail your return. Instructions on where to mail your return will be printed out when you print your return.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
malone271994
New Member
samiiwamii2
New Member
imnothere123
New Member
jaredtraut
New Member
DoctorWho
Level 4
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.