It keeps telling me that I have to file by mail and can't do e-file, what am I doing wrong?

[KathrynG3]

It depends. You may have forms necessary for your return that are not supported by e-filing. 

To change from paper filing to e-filing, follow these links:

For TurboTax Online: How do I change from mail to e-file in TurboTax Online

For TurboTax CD/Download: How do I change from mail to e-file in the TurboTax CD/Download

Sometimes, not having the 2018 AGI can prevent e-filing. Click here for more details: How do I find last year's AGI?

Please check these lists if you suspect that a form may be included in your return that is preventing you from e-filing:

Federal Forms Availability

All States Forms Availability

 @marybear123

[electra60]

I'm on Social Security benefits and receive an SSA-1099. I don't pay taxes anymore. I've heard I still have to file a tax return to get help from the stimulus package. Turbo tax said because I get any money I have to find a short. Do you know what's going on with SS members having to file?

[DavidD66]

You will not be able to e-file a tax return using TurboTax if are not required to file.  According to the IRS:

IRS.gov/coronavirus will soon provide information instructing people who are otherwise not required to file a tax return, on how to file a 2019 tax return with simple, but necessary, information including their filing status, number of dependents and direct deposit bank account information.