Is there a way to make the w2 pdf load if it just keeps spinning with scanning for viruses message?

frierson · ‎January 16, 2021

AkinaLO · ‎January 18, 2021

Please try clearing your browser's cache and deleting your cookies. Then trying logging out and logging back into TurboTax. If that doesn't work try downloading a new browser. These articles will show you how to do it.

This one shows how to delete your cookies.

https://ttlc.intuit.com/replies/3301745

This one will help you clear your cache.

https://ttlc.intuit.com/replies/3302272

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macuser_22 · ‎January 18, 2021

It takes less then a minute to manually enter the W-2 information. Why are you spending all this time to import something that could have been manually entered 10 times over, in the same time. Imports are known for errors and must be manually checked against the actual W-2 for accuracy anyway so why waste all the time?

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

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Is there a way to make the w2 pdf load if it just keeps spinning with scanning for viruses message?