Re: Is asking if I am preparing this return for a child. I am not but choosing No it tells me to call xxx-xxx-xxxx and mention the phrase "info sharing." Why? - Page 2

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Is asking if I am preparing this return for a child. I am not but choosing No it tells me to call xxx-xxx-xxxx and mention the phrase "info sharing." Why?

How do I continue when I replayed no to filing for a child. I call the 888 number and still can’t proceed

Is asking if I am preparing this return for a child. I am not but choosing No it tells me to call xxx-xxx-xxxx and mention the phrase "info sharing." Why?

I had the same message - it asks this question based on the birthdate entered (anything between now & 2003 I think, and I'd accidentally entered 2018, somehow) so double check the one listed in your info~

Is asking if I am preparing this return for a child. I am not but choosing No it tells me to call xxx-xxx-xxxx and mention the phrase "info sharing." Why?

I called the number and go this link but it won't let me continue.

Is asking if I am preparing this return for a child. I am not but choosing No it tells me to call xxx-xxx-xxxx and mention the phrase "info sharing." Why?

I can't proceed past this point

Is asking if I am preparing this return for a child. I am not but choosing No it tells me to call xxx-xxx-xxxx and mention the phrase "info sharing." Why?

Thank you, I did the same thing. They don't like underage brides I guess. Lol.

Is asking if I am preparing this return for a child. I am not but choosing No it tells me to call xxx-xxx-xxxx and mention the phrase "info sharing." Why?

Why when clicking No, because I am not preparing for a child, am I not allowed to move forward.?

Is asking if I am preparing this return for a child. I am not but choosing No it tells me to call xxx-xxx-xxxx and mention the phrase "info sharing." Why?

This typically happens if there is a date of birth for the primary taxpayer (or spouse, when filing jointly) under the age of 17. Often, this is simply a typo

Please return to the My Info section and re-check the birthday entries to see if this applies in your case. If it does not, please let us know and we can troubleshoot further.

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Is asking if I am preparing this return for a child. I am not but choosing No it tells me to call xxx-xxx-xxxx and mention the phrase "info sharing." Why?

I answered no. Called & said info sharing. I am in the Your personal info. By clicking no I am not allowed to continue. Do I just click yes even though it should be no.

Is asking if I am preparing this return for a child. I am not but choosing No it tells me to call xxx-xxx-xxxx and mention the phrase "info sharing." Why?

No. Return to the personal information for the return. See:

To do this in TurboTax Online, from inside the program, from the left menu, select My Info.
In TurboTax CD/Download, from the Step-by-Step interview, select the PERSONAL INFO tab.

Then, select Edit by your name and check what birth date are entered. Then, select Edit by your spouse's name and check what birth date has been entered.

Is asking if I am preparing this return for a child. I am not but choosing No it tells me to call xxx-xxx-xxxx and mention the phrase "info sharing." Why?

How do I proceed. I'm not filing 4 child

Is asking if I am preparing this return for a child. I am not but choosing No it tells me to call xxx-xxx-xxxx and mention the phrase "info sharing." Why?

@princessnpod wrote:

How do I proceed. I'm not filing 4 child

What tax preparation software are you using? It is not one of the TurboTax US editions.

Are you preparing a Canadian tax return?

If so -

This is the TurboTax US user community website.
Go to this TurboTax Canada website for assistance with a Canadian tax return or the TurboTax Canada editions - https://turbotax.community.intuit.ca/community/turbotax-support/help/03/en-ca

Is asking if I am preparing this return for a child. I am not but choosing No it tells me to call xxx-xxx-xxxx and mention the phrase "info sharing." Why?

I’m in personal info section. It ask me if I am adult preparing for a child. I’m an adult but I’m not preparing it for a child. It won’t let me continue when I click no

Is asking if I am preparing this return for a child. I am not but choosing No it tells me to call xxx-xxx-xxxx and mention the phrase "info sharing." Why?

@Gtrkga wrote:

I’m in personal info section. It ask me if I am adult preparing for a child. I’m an adult but I’m not preparing it for a child. It won’t let me continue when I click no

I've still never seen that question in the US program. Are you in Canada? If in the US, double check your birthdate. You may have entered a date making you too young to file your own return.

Is asking if I am preparing this return for a child. I am not but choosing No it tells me to call xxx-xxx-xxxx and mention the phrase "info sharing." Why?

I got this error when I entered an incorrect year for my DOB. Fixed that and it went away! I am curious why TT required me to upload a PDF instead of the data from last year return prepared using TT. Seems like I'm starting from scratch!

Is asking if I am preparing this return for a child. I am not but choosing No it tells me to call xxx-xxx-xxxx and mention the phrase "info sharing." Why?

Can you clarify? The software asked you to upload a PDF? Are you uploading to My Docs?

@thomasconnors200

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