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E
erikcain
Level 1
February 15, 2020
Question

Is anyone having problems importing Acorns Tax Documents?

  • February 15, 2020
  • 5 replies
  • 0 views
No text available

    5 replies

    T
    true
    Level 2
    February 15, 2020

    Same here, keeps getting invalid signon message.  I know I typed it in correctly.

    W
    Walter45
    Level 2
    February 21, 2022

    Same here in 2021. It worked last year.

    E
    EbonyA
    Level 13
    February 22, 2022

    What is the specific error message that you are receiving @Walter45?

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    M
    mesquitebean
    Level 15
    February 15, 2020

    Other users have reported not being able to import from Acorns as well.

    I've reported the importing issue to a TurboTax Moderator, who should see it today.  Hopefully, they can troubleshoot it soon or have more info.

     

    There is also an error in the small-print instruction on the import log-in screen as well.  It says to use the "2018" mailing for the Document ID, which is obviously wrong.  I've requested that "typo" be corrected as well.

      Y
      YEP11
      Level 2
      February 15, 2020

      Same issue. Tried everything and has someone else try with no luck. 

      G
      gyata
      Level 2
      February 16, 2020

      Anyone else fix this issue?

      J
      JWSS
      Level 2
      February 16, 2020

      Still see nothing posted from TurboTax on when this will be fixed - Anyone??

      macuser_22
      Alumni - Champ
      macuser_22Alumni - Champ
      Alumni - Champ
      February 16, 2020

      That is a question  to ask Acorns.   TurboTax only supplies the import server that is common to all financial institutions.  The financial institution must supply the data file that is coded in the standard import format.

      **Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
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