Intuits really bad business decision

Forum|Forum|3 months ago
February 24, 2026
2 replies
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I guess I was asleep at the wheel and did not see turbo tax requiring windows 11. I guess they didnt see that Microsoft offered extended coverage of windows 10. Now all of us who have machines that for one reason or another cant upgrade are forced to either use the online tool...which is a joke and forces you to an expert, change to HR Block because they dont seem to have the requirement, go find a tax preparer or buy a new computer.

I'm really disappointed. 15 years of using turbotax culminating in this. Might be the last. I'm sure the financial impact will be palatable for them.... hmmm maybe I should short sell Intuit....good idea.

M-MTax

Level 15

@byebyeturbotax wrote:
I guess I was asleep at the wheel....

How about dead at the wheel? This decision was announced last summer or about 8 months ago.

You have quite a few options (for a dead person) most notably H&R Block desktop software. Just make sure you can import your 1099s (if you have any to import) from your brokerage firm because they've dumped a couple of larger firms for some reason (security I presume), like Merrill.

TurboTaxOnlinesuxs

Level 2

Not every one is a nerd that constantly watches for updates from TurboTax. The vast majority of users of TT are everyday people that only worry about taxes during tax season. You clearly know nothing about running a business, because implementing a huge change like this unnecessarily that affects a substantial portion of their customer base, will hit margins tremendously next year. This was a bait and switch clear as day, that they will pay for dearly next year. I will not be getting TT next year because of this underhanded tactic to force people to the online version (which is awful btw). Stop defending them.

M-MTax

Level 15

@TurboTaxOnlinesuxs wrote:
I will not be getting TT next year because of this underhanded tactic to force people to the online version (which is awful btw). Stop defending them.

I am NOT defending Intuit nor do I ever intend to do so. I am, and have been, trying to point out that other income tax prep providers could stop supporting Windows 10 for the 2026 tax year and likely will.

There are many who have complained and continue to complain about this TurboTax issue on this board, but it really does absolutely no good as Intuit doesn't care (as I have also pointed out ad nauseum).

So, again, I'm NOT defending Intuit on this and, frankly, I think it was not a great move for them to stop supporting Windows 10 for 2025 (2026 will be a different matter for everyone, though).

markmil11

Level 4

1) Ignore the village idiot, M-Tax, his answer to everyone is H&R Software and although no life and roams the community forum of TT (perhaps H&R employee?!) most of us only fire this up once a year to do ANNUAL TAXES.

2) As a 25+ year user of TT and previously Intuits Quicken (they spun that off in 2016), there are many things they are clearly focused on...getting everyone off desktop platforms and in their 'clouds'. Its good for them, but not for us. Not to mention additional security risks.

Good news on Tax platform, even with complex returns its getting easier/cheaper to use various online providers.

my 2 cents but just wait for M-Tax to weigh in with some Captain Obvious comments.