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Indiana denied tax return said it needed a software update on Thursday January 26th to get a updated code. Was this a turbo tax issue? It won’t let me change it myself

Updated county code
INGEN-007-02
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17 Replies

Indiana denied tax return said it needed a software update on Thursday January 26th to get a updated code. Was this a turbo tax issue? It won’t let me change it myself

Come back and try again on the 27th. Go thru the full IN interview Q&A again then.

 

Of course it's a software issue....there's a couple other things that need correcting for Indiana...so they stop the e-filing until it gets corrected.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Indiana denied tax return said it needed a software update on Thursday January 26th to get a updated code. Was this a turbo tax issue? It won’t let me change it myself

I got a similar error email last night. Hopefully they fix it soon. I logged in this morning and the error isn't even showing like the email said it would be. Mine says the county rate is not correct based on the county where the taxpayer reside/work.

Indiana denied tax return said it needed a software update on Thursday January 26th to get a updated code. Was this a turbo tax issue? It won’t let me change it myself

I got the same error as well, but when I revisit state it just gives me the option to re-file. I dont know where this "program" is I need to update.

Indiana denied tax return said it needed a software update on Thursday January 26th to get a updated code. Was this a turbo tax issue? It won’t let me change it myself

I’m having problems finding the “program” as well. This is becoming extremely inconvenient 

BillM223
Expert Alumni

Indiana denied tax return said it needed a software update on Thursday January 26th to get a updated code. Was this a turbo tax issue? It won’t let me change it myself

There was an update for Indiana today. Please run through the state interview again and try to e-file.

 

@northwindstables

@hunckler88

@meadows317

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jmoyerneovia
Returning Member

Indiana denied tax return said it needed a software update on Thursday January 26th to get a updated code. Was this a turbo tax issue? It won’t let me change it myself

just ran through the same exact steps over again today after the so-called update was applied and they just rejected it yet again.

BillM223
Expert Alumni

Indiana denied tax return said it needed a software update on Thursday January 26th to get a updated code. Was this a turbo tax issue? It won’t let me change it myself

What county are you in in Indiana? 

 

"Indiana denied tax return " Was this a rejection when you attempted to e-file? Was there any other error message?

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Indiana denied tax return said it needed a software update on Thursday January 26th to get a updated code. Was this a turbo tax issue? It won’t let me change it myself

I’m in Johnson county 

Indiana denied tax return said it needed a software update on Thursday January 26th to get a updated code. Was this a turbo tax issue? It won’t let me change it myself

How infuriating. How many times will it allow us to refill before we have to send it through the mail.  

jmoyerneovia
Returning Member

Indiana denied tax return said it needed a software update on Thursday January 26th to get a updated code. Was this a turbo tax issue? It won’t let me change it myself

Johnson county INGEN-007-02

BillM223
Expert Alumni

Indiana denied tax return said it needed a software update on Thursday January 26th to get a updated code. Was this a turbo tax issue? It won’t let me change it myself

Did you also get the error message "the county rate is not correct based on the county where the taxpayer reside/work"?

 

I ran a test return this afternoon, and the tax rate for a resident of Johnson County was "0.0125000", which is correct according to the second page of Schedule TC-40.

 

Is it possible that you lived in more than one county? Is there perhaps some other out-of-the-box situation on your returns?

 

@meadows317

@jmoyerneovia

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Indiana denied tax return said it needed a software update on Thursday January 26th to get a updated code. Was this a turbo tax issue? It won’t let me change it myself

No.  I’m boring I’ve lived in the same county (and town) for 40 years I should venture out more lol

BillM223
Expert Alumni

Indiana denied tax return said it needed a software update on Thursday January 26th to get a updated code. Was this a turbo tax issue? It won’t let me change it myself

I don't mean to be tedious, but did you get an error message, "the county rate is not correct based on the county where the taxpayer reside/work"

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jmoyerneovia
Returning Member

Indiana denied tax return said it needed a software update on Thursday January 26th to get a updated code. Was this a turbo tax issue? It won’t let me change it myself

Yes that is the error message I get.

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