When attempting to submit payment, I am asked to retrieve a code from an unknown email address. I do not see anywhere withing the site to address this or speak to anyone, so I am left unable to pay my taxes via Intuit. How can this be corrected on your end?
You'll need to sign in or create an account to connect with an expert.
You can update the Email address in My Info.
Follow these steps to change your Intuit Account credentials directly in the Intuit Account Manager:
Important: Your Intuit Account is connected to all of your Intuit products. Any changes you make apply to all of your Intuit products, including QuickBooks, TurboTax, Credit Karma, and our professional tax products.
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