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If turbo tax 2020 (downloaded) crashes when clicking "continue" to enter w-2 info - my comp is Mac mini with Ventura 13.4.1- how to fix this issue?

 
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If turbo tax 2020 (downloaded) crashes when clicking "continue" to enter w-2 info - my comp is Mac mini with Ventura 13.4.1- how to fix this issue?

Skip the import function ... when asked for the EIN skip down to the bottom of the page and enter it yourself instead ...

 

w-2 skip.PNG

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3 Replies

If turbo tax 2020 (downloaded) crashes when clicking "continue" to enter w-2 info - my comp is Mac mini with Ventura 13.4.1- how to fix this issue?

Skip the import function ... when asked for the EIN skip down to the bottom of the page and enter it yourself instead ...

 

w-2 skip.PNG

If turbo tax 2020 (downloaded) crashes when clicking "continue" to enter w-2 info - my comp is Mac mini with Ventura 13.4.1- how to fix this issue?

Thank you so much! 

Unfortunately, I did not make it to this screen - T. Tax 2020 crashed on the previous screen as I chose "Continue" from between "skip this w-2" and "continue"

thank you again!

If turbo tax 2020 (downloaded) crashes when clicking "continue" to enter w-2 info - my comp is Mac mini with Ventura 13.4.1- how to fix this issue?

Thank you again! I started the completely new return and did as you said without entering EIN - now it works !

I was able to move past into the w-2 manual entry

 

best

 

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