turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

2808james
New Member

I was charged $170.00 for using this app when I initially signed up to use turbo tax it gave me a free offer. I would like a refund

How can I get a credit card refund for unwanted charges
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

I was charged $170.00 for using this app when I initially signed up to use turbo tax it gave me a free offer. I would like a refund

See this TurboTax support FAQ for the money-back guarantee if using the online editions - https://ttlc.intuit.com/community/charges-and-fees/help/does-your-unconditional-60-day-money-back-gu...

I was charged $170.00 for using this app when I initially signed up to use turbo tax it gave me a free offer. I would like a refund

This is mainly a user community forum.  We could have possibly helped you to get into a free product prior to paying.  But can't help you here with any fee issues.

 

Please phone TurboTax Support and discuss your situation.  I don't know what they will say/do.  They open in 24 minutes.

 

Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week


FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies