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pay-pay97
New Member

I received an email that I have a message from the agent I just spoke with and to login. Once I login I can't find this message anywhere?

How can I find this message and therefore receive the important information she was supposed to be sending me?
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4 Replies
ChondelLO
Intuit Alumni

I received an email that I have a message from the agent I just spoke with and to login. Once I login I can't find this message anywhere?

Please visit the Help Article below for steps on how to see notifications from your tax expert.

 

How do I see notifications from my tax expert? - Intuit

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pay-pay97
New Member

I received an email that I have a message from the agent I just spoke with and to login. Once I login I can't find this message anywhere?

I don’t have TurboTax Live.

HeatherPLO
Intuit Alumni

I received an email that I have a message from the agent I just spoke with and to login. Once I login I can't find this message anywhere?

@pay-pay97

 

We need a bit more information to be able to assist you further.  We just want to double check if you have a Live Tax Advice button in the top right corner after you login?  Please post here in the thread and someone will follow up with the next steps. 

 

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**Mark the post that answers your question by clicking on "Mark as Best Answer"
pay-pay97
New Member

I received an email that I have a message from the agent I just spoke with and to login. Once I login I can't find this message anywhere?

Thank you for your attempts at help. I ended up having to call in and have them send it to me another way. 

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