turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I received a text message stating that I had an important email in my inbox about my 2020 tax return. When I log in I don't see a message.

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

9 Replies

I received a text message stating that I had an important email in my inbox about my 2020 tax return. When I log in I don't see a message.

I received the same exact text message from.the turbo tax number but, I can find a message anywhere! Not on the app, text or email smh... I would love to know what is it about and if it's just a general message for all Turbo Tax users! 

adile
New Member

I received a text message stating that I had an important email in my inbox about my 2020 tax return. When I log in I don't see a message.

I just got one too, but there's nothing in my inbox or any notifications on my account page. I guess the number it came from checks out, but there are no details in the text itself to indicate... Well, anything. 

ChondelLO
Intuit Alumni

I received a text message stating that I had an important email in my inbox about my 2020 tax return. When I log in I don't see a message.

There was an email that went out to some customers on 3/25. If you received a text (SMS) from TurboTax, you should check your personal email inbox to see if you received one. Check your spam/junk folder as well. If you didn't receive an email, you can disregard the text.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
adile
New Member

I received a text message stating that I had an important email in my inbox about my 2020 tax return. When I log in I don't see a message.

I got an email on 3/25! I was expecting a new one from today. Thanks for your help!

DaveF1006
Expert Alumni

I received a text message stating that I had an important email in my inbox about my 2020 tax return. When I log in I don't see a message.

There was an email that went out to some customers on 3/25. If you received a text (SMS) from TurboTax, you should check your personal email inbox to see if you received one. Check your spam/junk folder as well. If you didn't receive an email, you can disregard the text.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
damienoh
New Member

I received a text message stating that I had an important email in my inbox about my 2020 tax return. When I log in I don't see a message.

Think it pertains to Unemployment tax situation with the new COVID Aid. 

I received a text message stating that I had an important email in my inbox about my 2020 tax return. When I log in I don't see a message.

I received one also. Plus I am still waiting on my federal

gloriah5200
Expert Alumni

I received a text message stating that I had an important email in my inbox about my 2020 tax return. When I log in I don't see a message.

There was an email that went out to some customers on 3/25. If you received a text (SMS) from TurboTax, you should check your personal email inbox to see if you received one. Check your spam/junk folder as well. If you didn't receive an email, you can disregard the text. "

I received a text message stating that I had an important email in my inbox about my 2020 tax return. When I log in I don't see a message.

A lot of duplicate answers here... Don't worry about that message if you can't see anything. TT seems to be wigging out.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies