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How do you expect to get a refund and owe at the same time? That could only happen if you are getting a federal refund and owe the state, or vice versa.
Take a close look at your federal Form 1040. What do you see on line 20? How about line 23?
PREVIEW 1040
https://ttlc.intuit.com/questions/1901539-how-do-i-preview-my-turbotax-online-return-before-filing
Expect it to take a couple of weeks ... about the same time the IRS will send a letter in the mail.
You can check with the Bureau of Fiscal Services to see if there is an offset order on record for you:
You can contact the IRS Treasury Offset Program Call Center at 1-800-304-3107 to ask if they have an offset for you on file. TurboTax would not have that information.
https://turbotax.intuit.com/tax-tips/tax-payments/who-can-garnish-an-income-tax-refund/L7cPPzDyc
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