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cpi2019
New Member

I need to change the email address i put when filing my taxes. I cant get the confirmation or finalize the steps until i can change my email address. It keeps wanting to send it to an alternate email

Or send it to a phone i no longer have. What can i do to change my email address if i put the totally wrong e mail address?
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10 Replies
KrisD15
Expert Alumni

I need to change the email address i put when filing my taxes. I cant get the confirmation or finalize the steps until i can change my email address. It keeps wanting to send it to an alternate email

Go into your return and click "Intuit Account" located near the bottom of the left side bar. 

Your email and phone numbers can be changed there. 

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I need to change the email address i put when filing my taxes. I cant get the confirmation or finalize the steps until i can change my email address. It keeps wanting to send it to an alternate email

It will not accept my new email so I can get my return. Not even sure it’s finished. And I have already paid!

TerukoL
Intuit Alumni

I need to change the email address i put when filing my taxes. I cant get the confirmation or finalize the steps until i can change my email address. It keeps wanting to send it to an alternate email

No longer have access to your email address or phone number and can't access your account? Update your info with the form below. We'll process your request during our regular business hours (8 a.m. - 5 p.m. PST, Monday-Friday). It may take up to 1 business day to be completed. If you submit after hours, we'll process the request the next morning.

https://ttlc.intuit.com/community/account-recovery/help/account-recovery-request-for-your-turbotax-a...

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kenglunt
New Member

I need to change the email address i put when filing my taxes. I cant get the confirmation or finalize the steps until i can change my email address. It keeps wanting to send it to an alternate email

I need to change my email address to [email address removed] as where I live does not get email until several hours later or the next dau

I need to change the email address i put when filing my taxes. I cant get the confirmation or finalize the steps until i can change my email address. It keeps wanting to send it to an alternate email

Please refer to the TurboTax Help article How do I change my TurboTax account email? for guidance.

@kenglunt

I need to change the email address i put when filing my taxes. I cant get the confirmation or finalize the steps until i can change my email address. It keeps wanting to send it to an alternate email

I need to change my email address.  Please advise how I can do this.

CarissaM
Intuit Alumni

I need to change the email address i put when filing my taxes. I cant get the confirmation or finalize the steps until i can change my email address. It keeps wanting to send it to an alternate email

Please follow the instructions here to change your email address. @brydell7738 

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I need to change the email address i put when filing my taxes. I cant get the confirmation or finalize the steps until i can change my email address. It keeps wanting to send it to an alternate email

[email address removed]

I need to change the email address i put when filing my taxes. I cant get the confirmation or finalize the steps until i can change my email address. It keeps wanting to send it to an alternate email

Thank You 

MarilynG1
Expert Alumni

I need to change the email address i put when filing my taxes. I cant get the confirmation or finalize the steps until i can change my email address. It keeps wanting to send it to an alternate email

Follow these steps to update your TurboTax account email, phone number, mailing address, or password:

 

  1. Sign in to your Intuit account.
  2. To update your user ID, password, email address, or phone number, select Sign in & security.
  3. To update your name, date of birth, address, or occupation, select Profile.

Here's more info on How to Update Account Info. 

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