I just purchased the Mac download version of TurboTax 2019 Home & Business. It will not run on Catalina as Apple cannot verify it. Is there/will there be an update?

[JJL7]

Exactly 

[clgiesige]

This exact thing keeps happening to me. The brief pop up claiming, "checking to make sure everything is up to date" and then shutting down immediately. I was able to download the software originally, complete my tax forms to the very end - I had even paid for the state return, which turbo tax happily charged my credit card, and then it crashed, never to be opened again. I'm just desperate to finish them. 

I'm on Mojave, so it's not just a Catalina problem. But I'm afraid to update now.

[macuser_22]

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@clgiesige wrote:

This exact thing keeps happening to me. The brief pop up claiming, "checking to make sure everything is up to date" and then shutting down immediately. I was able to download the software originally, complete my tax forms to the very end - I had even paid for the state return, which turbo tax happily charged my credit card, and then it crashed, never to be opened again. I'm just desperate to finish them. 

I'm on Mojave, so it's not just a Catalina problem. But I'm afraid to update now.

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First - restart the Mac.

If that does not help then:

Corruption could have occurred in the Application or in an associated preference or support file.

The best remedy is to totally uninstall TurboTax and all associate files and then re-install. That will not delete or change any .tax2019 data file that had already been created with the tax data.

To uninstall the application and all associated files need to be deleted and then the application reinstalled. If there was a state then the state must also be reinstalled.

Here is a FAQ for how to uninstall Mac
https://ttlc.intuit.com/questions/1901210-remove-uninstall-turbotax-for-mac

https://ttlc.intuit.com/questions/1901209-reinstall-turbotax-mac

[clgiesige]

Do I need to delete the file that has my already finished tax forms?

[macuser_22]

No. the .tax2019 file should be fine.

[doriswooledge]

When try bringing up Turbo Tax 2018 I get an error message from my mac