Solved: Re: I have the CD version of TurboTax 2021 Home and Business. When I click on State, it gets stuck in an endless loop. Can't work on my state return.

Twinkangel · Jan 31, 2022 5:01:19 PM

What do you do about the State update loop?

I have the CD version of TurboTax 2021 Home and Business. When I click on State, it gets stuck in an endless loop. Can't work on my state return.

Thank you so much for everyone’s input. My issue has been resolved, but not until speaking with 3 reps - the last rep researched it enough to find these directions - it worked for me with downloaded the clean states file.
here are the directions:

https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-date-after-...

thanks again. Learn more from the community.

TT online bug: it generates Form 8829 California Copy which differs from Form 8829 on Fed taxes

in Get your taxes done using TurboTax

Expert does your taxes

Do it yourself

Resources

Support

I have the CD version of TurboTax 2021 Home and Business. When I click on State, it gets stuck in an endless loop. Can't work on my state return.

Unlock tailored help options in your account.

Get more help

Do you have a TurboTax Online account?

Do you have an Intuit account?

I have the CD version of TurboTax 2021 Home and Business. When I click on State, it gets stuck in an endless loop. Can't work on my state return.

Unlock tailored help options in your account.

Get more help

Related Content

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

File your taxes, your way

Access additional help, including our tax experts

Post your question

Connect with an expert