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I have purchased Turbo Tax Basic 2020. You keep sending e-mail to purchase. Invoice No. QSTND161569853. Can you fix this?

You are not answering any of my questions.  Do you have a live person?
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I have purchased Turbo Tax Basic 2020. You keep sending e-mail to purchase. Invoice No. QSTND161569853. Can you fix this?

This is a public user discussion group.  Please remove your order number for your safety.

I have purchased Turbo Tax Basic 2020. You keep sending e-mail to purchase. Invoice No. QSTND161569853. Can you fix this?

If you bought the Desktop program and installed it you are done.  Just ignore the email.  It might be for an online account you have.  Sounds like just advertising.  I get them too for my test accounts.  If you want to check

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https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

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