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rwlewy9
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I have filed my taxes and all is great. However, I had a computer issue and have to reload my TT app but I do not have my software license code. Any suggestions

 
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I have filed my taxes and all is great. However, I had a computer issue and have to reload my TT app but I do not have my software license code. Any suggestions

It depends where you bought it and whether it was a download or CD.  For instance, if you bought a download directly from TurboTax, the license code should be in the download section of your online account.  

 

If you purchased a download from Amazon, the license could should be in the Digital Downloads (or Games and Software Library) of your Amazon account.

 

Also, if you ordered a download from someplace online, the license code may be in an order confirmation email.

 

If you installed from a CD or otherwise need assistance with the code, phone TurboTax Support and discuss the issue with them. 

Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week


FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

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