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tfirstley
New Member

I have 2 accounts with turbo tax I’d like to delete 1

 
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6 Replies
MinhT1
Expert Alumni

I have 2 accounts with turbo tax I’d like to delete 1

You cannot delete a TurboTax account. If you have 2 accounts, use just one account and leave the other dormant.

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I have 2 accounts with turbo tax I’d like to delete 1

I have 2 accounts in turbo and both i cannot log-in. It keeps reloading in home page 

I have 2 accounts with turbo tax I’d like to delete 1


@ weng898 wrote:

I have 2 accounts in turbo and both i cannot log-in. It keeps reloading in home page 


Try a different browser.

Or are you using any script blockers like No Script as a browser add-on?

I have 2 accounts with turbo tax I’d like to delete 1

I tried other browser but it doesn't work. I did not use any script blocker or anything like that.

I have 2 accounts with turbo tax I’d like to delete 1

@weng898 

Either start a new thread with your issue where others will see it and see if anyone else has a suggestion, or phone Support as mentioned below.  To start a new thread you can click the blue "ask a question" button at this link:

https://ttlc.intuit.com/community/taxes/discussion/02/202

 

The question line is for a title summary and has limited space.  Below that there will be a box where you have plenty of room to describe exactly what you are experiencing.

 

Or phone TurboTax Support and let them question you in realtime and troubleshoot with you.

 

Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week


FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

I have 2 accounts with turbo tax I’d like to delete 1

Hope that i can open my account.

I Appreciate the help. Thank you so much.

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