@weng898
Either start a new thread with your issue where others will see it and see if anyone else has a suggestion, or phone Support as mentioned below. To start a new thread you can click the blue "ask a question" button at this link:
https://ttlc.intuit.com/community/taxes/discussion/02/202
The question line is for a title summary and has limited space. Below that there will be a box where you have plenty of room to describe exactly what you are experiencing.
Or phone TurboTax Support and let them question you in realtime and troubleshoot with you.
Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
