I had taxes due for the state of Indiana. I chose to have it paid through Turbo Tax directly from my bank account. A week later it still hasn't come out.

[leedawg77]

I vaguely recall last year that the State of Indiana couldn't be paid by Turbo Tax directly and I had to paid directly through the Indiana website. Has anyone else experienced this? Should I wait or go ahead and pay through state website?

[HelenC12]

@leedawg77 

No, don't wait. The state of IN does not have a direct debit option via your tax return e-filing.  When you filed your IN state tax return, TurboTax would have told you the various options

You have several options to pay your amount due:

• Send in a payment by the due date with a check or money order.
• Make a payment online with INTIME by electronic check (bank/ACH - no fees) or debit/credit card (fees apply)
• Make a payment in person at one of DOR’s district offices or downtown Indianapolis location using cash (exact change only), personal or cashier’s check, money order, and debit/credit cards (fees apply).
• Set up a payment plan, if you owe more than $100, using INTIME.

Be sure to have the following information available when you call:

• Your taxpayer identification number or Social Security number
• The liability number or warrant number.

Source: SweetieJean 

[Edited 03/31/2022|8:43 am PST]

[leedawg77]

Thank you for your reply. Unfortunately, TurboTax did give me the option to pay my taxes due and had me provide routing and bank account information. I had forgotten that the same thing happened last year and since I paid closer to the deadline, my payment was late because of it. It sounds like the TurboTax web application needs to be updated to not allow this option for Indiana. 

Greatly appreciate your guidance. I will use one of the options you listed.

[Charles989]

I had the same experience.  The software had me input my bank account and routing numbers and gave the impression that they would facilitate payment.  I didn't receive the options described above.  I just received a letter saying that I owe them the balance plus penalty and interest.    Turbotax totally dropped the ball on this one. Definitely not acceptable.

[Critter-3]

If you also owed the feds then that is what you put the DD info in for but not for the state.  Save a PDF of the return with the worksheets and look at the state filing instructions that you were to follow ... the same instructions would have been shown on the screen in the interview ... 

If you have filed your federal tax return and it has been accepted by the IRS -

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state. 

This will take you back to the 2021 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  

Choose the option Include government and TurboTax worksheets

[DustinW21]

This definitely just happened to me as well...just got a notice with an $1,050 penalty attached to it for not paying...thanks TurboTax! 

[DustinW21]

Just to follow up...I called TT this morning, and had spoke to a rep, then an escalation specialist, and finally a CPA...I was on the phone with them for 140 min...they admitted that this is an issue, they apologized and then basically said, in the future, print the 118 page return and instructions and read every line...How about you fix your software! ughhhh

[Critter-3]

Please don't print 118 pages however you should always save the PDF of the return with the worksheets to your computer  and review the entire return before you file it using the PDF reader function ... if you have questions ask them before you file.

[DustinW21]

Yeah, I'm not printing it...but also, if I selected Pay By Direct Debit from my bank account and entering my bank account and routing information, do I really need to go back and check to make sure the software didn't revert to pay by check? No I shouldn't...fix the glitch.

[T-Roy]

Same issue here.  One of the options TT gave me to pay my INDIANA state taxes was via my bank account so I put my routing/checking numbers in.  That was it.  THEN I got a screen telling me I'm not done but that I have to MAIL IN a POST FILING COUPON to INDIANA for the amount due - along with a check.  REALLY?   WHY HAVE THE withdrawel OPTION if that's not an option?  Please fix this issue ASAP!

[DustinW21]

This happened again this year. Got a notification from TT during the checkout process that my Federal and State taxes would be debited from my bank account on 4/18, however I also got a paper check payment voucher. I do not want to pay this twice nor do I want to pay it late. Very frustrating!

[PattiF]

The payment will be taken from your bank account for the state of Indiana. Do not pay with a paper check payment voucher. The payment date is scheduled for 4/18 and that date has not passed.

Payments have been deducted from bank accounts for Indiana and yours will be also. 

"After I filled out all the bank ACH info, I got a message saying something like “you’re not finished until you print out and send this form”, which was a voucher to send with a payment. But before I sent the payment, I came here to see if I could get clarification. Then a day later I noticed that my payment had been deducted from my bank account. So I think the online payment worked. I hope. "

"I had the same issue. I just saw that Indiana tax payment has been debited from checking account. Is the system now working? "

TurboTax discussion, see page two

[mark727iraq]

Same issue.  It appears direct bank withdrawl/payment is FIXED with INDIANA  "if you enter the bank account/routing number now."  😉  It is not an issue when doing your 2022 taxes in April (2023).  So glad since it was CONFUSING one year ago.  We got a late notification in July last year (2022) and paid a penalty.  This tax system requires an advanced degree to complete.  Fix that first.

[keatilr]

Thank you for responding. I was so confused as well and getting ready to send a duplicate payment.

[DaisyJaine]

Ok - so to be clear:

1. The taxes I filed for myself and my family for Indiana state are done and e-filed

2. I chose to have the owed taxes directly debited from our accounts

3. The taxes are paid, and I do NOT need to mail in the post-payment coupon that the website told me I needed to print and mail in

4. I will NOT get any late fees for the taxes I believe I have now paid.

Is this all correct? Just want to be clear, as I cannot afford to pay this twice right now.

Thank you!