I get this message when I get to the end to file "Something changed in your return You'll need to choose your refund method again." Anyone else?

[Jessyoung214]

@JS83  @Yes! I just spent an hour on the phone and got no where. I’ve used turbo tax for over 10 years and I think it’s time to go somewhere else. Very frustrating.

[User123456789]

Yeah I basically got the same response, unreal. I’ve been filing with them since 2011. I’m about to go somewhere else as well though, I don’t usually get the advance but definitely need it this year.

[Curbin200]

Still have the same error message/loop issue

[GeorgeM777]

There are situations where there is nothing else that a taxpayer can do to complete their return and efile.  Some of the reasons that prevent a return from being efiled include the following: 

• Contain overrides
• Have no taxable income
• Contain a W-2 where box 1 is blank or the box 16 amount is greater than the box 1 amount
• Contain IRS forms or schedules not on the accepted Forms and Schedules list
• Contain non-final forms

In addition, certain returns keep getting rejected because somebody else already claimed a dependent on the return or because of incorrect information in the IRS database. In these cases, there's really nothing you can do to "fix" your return so you can e-file it. For this year at least, it appears you may have to file a paper return instead.

[Curbin200]

Yep, our situation definitely doesn’t apply there unless someone my wife and I don’t know is trying to fraudulently claim one of our six dependents. 

this is a TurboTax Refund advance Issue. Because if you choose one of the other two options, transmit options come up. This has to be a TT issue 

[User123456789]

None of those issues apply to my return and I continue getting this message. So this seems to really just be a Turbo Tax issue and I’ll just be filing else where this year.

[HeatherPLO]

We have received reports on this and we are working for a resolution. We thank you for your patience.  Please check back again soon or reach out directly here for further assistance.  

[Curbin200 · Accepted solution]

This was posted earlier And it worked for me too!

SO after many days of fighting with the loop I finally figured it out...

You email used for Turbo must be the same as the email used to log into credit Karma.

SO what I did was...

1.) Went to Credit Karma website I unlinked the Turbo account.

2.) Went to Turbo website and updated my email address to the same as my email address for Credit Karma (which I had set up long before turbo linked up with credit Karma)

3.) signed out and back into Turbo and low and behold it went right through.

Dont know if each step was 100% needed but it worked for me in that way so I figured I would let yall know.

Hopefully none of you followed the advice of the "professionals" and just went ahead with the direct deposit like I was told to do by MULTIPLE of them.

[Machado]

Ok so I have used turbo tax for 9 years now, however this is my first time doing tax advance. I followed the links for the tax advance through the TurboTax site was able to set up credit karma money account and filed on Friday 1/21/22. Taxes were accepted yesterday 1/24/22 but I still have not received the advance. No email stating approved or denied no nothing. What should I do?

[EbonyA]

Typically you will receive the Refund Advance funds within 48 hours of the federal return being accepted by the IRS. If it gets to a point beyond 48 hours since IRS acceptance and you have not received a denial email, please reach out to Credit Karma for assistance. Contact information can be found here: Contacting Credit Karma @Machado .

[Machado]

Contacted TurboTax they state it’s issued for refund through first century bank, advised to contact them for assistance, first century bank states they have no application for me to contact TurboTax….. what a run around. Still have no clue what to do at this point other than wait it out. Definitely not doing tax refund advance again through TurboTax as it’s misleading with 1-2 hour s most people get advance and 99% get it within 24hrs. Here I am going on 28 hours since federal received my return

[Miyarne92]

I don’t even see TurboTax option when I log into Credit Karma I see no option for linking and unliking other than my own personal bank account. 

[EbonyA]

Please check your junk/spam folder for any potential emails that may have been filtered out (if you have not already done so) @Machado

You may contact Credit Karma for assistance with that @Miyarne92 .

[shamarreamckinni]

Dang i wish i seen this before changing it to the credit karma card 😭 now i feel crazy and it's accept smh

[User123456789]

Well what is the update to fix it? Because otherwise I’m going else where today to file. I’ve been receiving this “something has changed” message for over a week, nothing is wrong with my return, it is 100% ready to be filed.