I filed my taxes in 2020 and irs says they don't have a record of my return. Do I need to refile. I have a payment due to irs. I sent my payment

[DoninGA · Accepted solution]

To access your current or prior year tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)

Print, sign, date and mail the tax return to the IRS to the address on the IRS letter you received.

[hilliarddebbie]

Thank you!

[VolvoGirl]

I would wait.  The IRS sent out a lot of letters.  The last couple years were a mess and the IRS got way behind processing returns.   

IRS suspending notices

IRS continues work to help taxpayers; suspends mailing of additional letters | Internal Revenue Serv...

See this CNN article requesting another copy

IRS to temporarily stop sending many taxpayer notices - CNN

[Mike9241]

was your payment cashed? when did you file? how did you make the payment?

[Gordon9]

If you sent your payment with that 2020 return, check to see if it was cashed. If it was cashed, then the IRS also received your return for 2020 (you sent them together) and you will not need to send another copy of your 2020 return. The IRS is just way behind entering returns for 2020, likely due to Covid. 

I have also seen letters issued by the IRS which has asked people to send a copy of the 2020 return, but those were letters generated automatically because, as noted above, the IRS is still way behind entering 2020 returns. The IRS has now stopped those automatic letters, and is asking taxpayers NOT to (re)send their 2020 returns because that will only cause more confusion for them.