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mwhalen12
New Member

I downloaded and installed deluxe desktop version for Windows. Imported 2021, select update wages and get a blank page, no prompts or entries appear.

Tried to reinstall 3 times to no avail.
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3 Replies
SForrestLO
Intuit Alumni

I downloaded and installed deluxe desktop version for Windows. Imported 2021, select update wages and get a blank page, no prompts or entries appear.

Please try updating the software. 

Manually Update TurboTax for Windows Software  
 

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mwhalen12
New Member

I downloaded and installed deluxe desktop version for Windows. Imported 2021, select update wages and get a blank page, no prompts or entries appear.

Nothing changed after downloading and installing the updates.  I completely uninstalled and tried starting over only to get the same results.

 

MichelleLO
Intuit Alumni

I downloaded and installed deluxe desktop version for Windows. Imported 2021, select update wages and get a blank page, no prompts or entries appear.

Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support. Support will be able to view your return to determine what could be happening it. 

What is the TurboTax phone number?

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