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It is showing you are using Turbo Tax Online, which does not have an option to uninstall. Please clear the cache and delete the cookies on your browser. Once done, close and reopen the browser and try to sign in once more.
Please let us know if we can assist you further. @linda3587-aol-co
You should save your tax file before you uninstall and reinstall TurboTax. The file should have a name like 2022 <your name> Form 1040 Individual Tax Return. It might be good to make a copy of the file, just in case, but assuming the file is not stored in the same folder with your TurboTax program, you do not have to worry about it being deleted when you uninstall.
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