I call in 800-446-8848 and going through the robot questions, the ediot cannot find my account when I put in my phone number in and hangs up, while I'm premier customer.

[DoninGA]

Use this website to contact support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

[parksje1963]

I went through all the stupid robot questions, and only THEN get told that support is not open on Sundays.  FU, Intuit!

[DoninGA]

TurboTax support is open Saturday 10/13 – Sunday 10/14 (Weekend immediately before filing deadline)
Use this website to contact support during business hours - <a rel="nofollow" target="_blank" href="https://support.turbotax.intuit.com/contact/">https://support.turbotax.intuit.com/contact/</a>

Support can also be reached by messaging them on these pages <a rel="nofollow" target="_blank" href="https://www.facebook.com/turbotax/">https://www.facebook.com/turbotax/</a> and <a rel="nofollow" target="_blank" href="https://twitter.com/TeamTurboTax">https://twitter.com/TeamTurboTax</a>

[Normal6]

I was routed back to the web site. 

[DoninGA]

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@Normal6 wrote:

I was routed back to the web site. 

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Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

On the contact website, Edit the Product to CD/Download.  Choose the Edition, such as Deluxe.  Click Continue.

Fill in the information on the following screen and click on the blue button Get Phone Number

[qzwv8j]

Dam*ed computer hung up on me as well.  My issue was one that "shebot" was not intuitive enough to grasp and instead of offering any options, I was just hung up on.  I am angry enough to spit.  

[SusanY1]

Try using this form instead, where you can explain your issue by type.  This will provide either a targeted phone number or generate a callback from the appropriate department. Contact TurboTax.

I am sorry that it's being so frustrated - this system works better for most users. 

@qzwv8j

[Anne_Droid]

You're always welcome to Google business hours for any company before having to hold on a phone line just to find out the hours of operation aren't as you thought they were.

[brrndsjones430]

I stayed on hold for about 30 minutes. Only for the phone to go dead after the long voicemail V message I listen to editing on someone to pick up but NEVER DID!!!!