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ashlee525
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I bought TurboTax Prime from Costco today. How do I use it online? My Ipad doesnt recroginze the download.

I bought TurboTax Prime from Costco today. How do I use it online? My Ipad doesnt recroginze the download.
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I bought TurboTax Prime from Costco today. How do I use it online? My Ipad doesnt recroginze the download.

Sorry--an iPad does not meet the system requirement for the desktop download software.   You need a full PC or Mac.   Unless you have that, return the desktop software and use online software instead.  You cannot use the license key to pay for online TT.

 

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/minimum-syst...

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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