I bought turbo tax online from Costco and my I pad won’t download it

[xmasbaby0]

The software you bought from Costco is desktop software.  You cannot use desktop software on an iPad.  Desktop software only works on a full PC or Mac.  Did you not read the system requirements?  See if you can return it to Costco.  If you only have an iPad then you could use online TurboTax.  But that License code does not work for online TT.

[sylvia mickens1]

I have a pc. it still has last years turbo on it

[Cass0317]

Please see the TurboTax FAQ below for troubleshooting installation:

Troubleshoot installation and running TurboTax for Windows

If you are running into specific errors or any other information that may help us assist you further, please reach out to us.