I am unable to efile. computer says i need to update but updates says I am already updated

[jrsutton200]

I talked to Intuit Support and explained the issue and they provided a link to download TT, which I did and after uninstalling the original version, I installed the "new" binary and I was able to submit the federal return the first time.

Looking at the sequence of steps during the install of the TT d/l from Intuit, it prompted for a activation code, where as the binary I bought on line from "Price Deal Online Software"/ "All DealUS.com" did not.

Appears it was pirated s/w

[Mommily]

So this is a "known issue" for over a month now. What is Intuit/TurtoTax doing to help those Illinois filers who are still unable to e-file Illinois? Fed works fine now, as does Indiana. But Illinois still has the update/you are updated loop which renders it impossible to e-file.

[DaraLO]

Please try the manual software update:  Manually Update TurboTax for Windows Software (Basic ...

If this does not resolve the issue, contact phone support, as they will be able to walk you through troubleshooting steps.  Refer to the following TurboTax FAQ for the contact number:  What is the TurboTax phone number? - Community

[mcimini]

https://ttlc.intuit.com/community/updating/help/troubleshoot-turbotax-for-mac-updating-issues/00/255...

[malagibasavaraj]

Same situation. I am getting some weird non-understandable error message related to my stocks. Its not allowing me to e-file without fixing the error. I already paid the money for state and federal filing and now its asking me to mail the documents. Whats the point?