I all ready paid for my tax preparation on June 2 2024 why do I need to pay again. I was having problems getting it to file?

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I all ready paid for my tax preparation on June 2 2024 why do I need to pay again. I was having problems getting it to file?

If you were charged just but fail to successfully e-file and are being charged again contact support

5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
https://support.turbotax.intuit.com/contact

800-446-8848

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