I was filing my taxes and I clicked on the free file program to learn more about it and i accidentally accepted to start using it. I don't qualify but now it wont let me go back to the regular filing and wont let me submit at the end. How do I fix this?
If you mean the IRS FREE FILE program then you are in luck this year ... they made it easier to switch ...
Log out and then click the FREE online version here : https://turbotax.intuit.com/personal-taxes/online/ and log in using the same userID to continue the return. You may be required to upgrade if the free version will not support your return.
Well then your only other option is to start a new return with a new userID ... choose the version you want and then start a new account ... if you are automatically logged in then log out and start a new account.
@ stephaniesohn wrote:
Is there really no other way?
We don't know what all you have done. But here are some detailed steps that will hopefully let you stay in the same account and keep your current data. If you've been using TurboTax IRS Free File Program at its special website to prepare your 2019 return and don't qualify, and want to go back to a paid edition of TurboTax at the Online TurboTax website to finish and file your return, here's how:
@ stephaniesohn What are you doing???? Why are you now asking about the TurboTax IRS Free File Program?
You have a thread from several weeks ago I just found that says you have already filed your return back in April using Online Premier.
That's confusing. Why are you now several weeks later asking about the TurboTax IRS Free File Program? Are you preparing a return in a different account for someone else, such as a family member?
This worked, thank you. I went to the Free File out of curiosity and I couldn't get out of it while trying to amend, but the above post helped, so thank you.
You're welcome. I'm glad it helped. Good luck.