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yooperss
Level 2
January 25, 2023
Question

How to enter income when it doesn't open

  • January 25, 2023
  • 1 reply
  • 0 views
Wages & income are blank.  How do I enter them?

1 reply

D
DianeW777
Level 15
January 25, 2023

In your saturation, you should first clear your cache and cookies. It handles many issues that seem nonsensical on a regular basis. 

  • Close your TurboTax return first.

Watch to be sure you are selecting 'all time' as example.  Do not use selections like 'last hour' for those browsers that give  you options.

Once this is complete open your return and select to enter your income. 

  1. Select Federal in the left menu and then Wages & Income, OR 
  2. Search (upper right) type w2 > Jump to... link
  3. Begin your entry
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Y
yooperssAuthor
Level 2
January 25, 2023

Neither one of your suggestions worked.  

When I search for W-2, it brings me to a blank page under "Wages & Income".

 

This same thing happened to me last year, but then it was with entering other items.  Is there a way to find my post/question from last year?  The response/fix I received took a few weeks, but it worked.

 

Appreciate your help!

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