turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

How do I recover my TurboTax Home and Business license number? Their update is requiring this, and I don't know where my disks are.

I've contacted TurboTax twice through online submission forms and once via the phone. My wait keeps getting longer, calls have not been returned, and I am not getting the help I need. How can I get and find support for a problem I didn't have until the new update?
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

How do I recover my TurboTax Home and Business license number? Their update is requiring this, and I don't know where my disks are.

See this TurboTax support FAQ for the license code - https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

View solution in original post

1 Reply

How do I recover my TurboTax Home and Business license number? Their update is requiring this, and I don't know where my disks are.

See this TurboTax support FAQ for the license code - https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies