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See this TurboTax support FAQ for transferring prior year tax data to the online tax return - https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/transfer-last-y...
it's not an import by a "transfer"
1) you must be in the same account where you did your 2023 return
2) then start a new return for 2024. Turbotax should show the prior year's
3) highlight the 2023 return (it may be automatic with online) and then click on transfer return (if not done automatically)
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