How do I fix the page not loading after the "We'll import your forms directly from your financial institution, so you don't have to type it all in."?

[robsworld247]

No matter if in Wages & income or Deduction and credit and time the import form option come up the next page tom import never loads. Where is the option to do it manually?

[TerukoL]

Just to clarify, are you trying to manually enter your W2?  What forms are you trying to enter?

To manually enter your W-2:

If you don't have your employer's EIN or prefer to skip the import options, you can manually enter the info from your W-2 instead. Follow Steps 1-3 above. At Step 4, if you can't import your W-2 or if you select Continue without entering an EIN, you'll come to Let's type in the rest of your W-2 info screen where you can manually enter your information.

Please click How do I import or enter my W-2 in TurboTax Online? to learn more.

[gkcharmcity]

Having a similar issue trying to import w2 -  program does not progress to the page/form with input fields.

[EbonyA]

Try clearing your browser's cache and deleting cookies. You may even try using a different browser altogether . I am including some help resources below:

Why can't I import my W-2

What if I can't import my 1099