How do i fix my 1095-A,my efile was rejected

[JohnW222]

To correct your Form 1095-A information in TurboTax Online:

1. Go to Tax Tools (in the left pane).
2. Go to Tools.
3. Go to Topic Search and type in "1095-a”
4. Select "1095-a", and click GO.

This will take you to the interview where you can enter and edit your 1095-A information.

[marykatzke]

I did not do Turbo online- I downloaded the program and did it on my laptop. So now how do I fix my rejected return?

[DoninGA]

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@marykatzke wrote:

I did not do Turbo online- I downloaded the program and did it on my laptop. So now how do I fix my rejected return?

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This thread is for a Form 1095-A

To enter your Form 1095-A -

• Click on Federal Taxes (Personal using Home and Business)
• Click on Deductions and Credits
• Click on I'll choose what I work on (if shown)
• Scroll down to Medical
• On Affordable Care Act (Form 1095-A), click the start or update button

Or enter 1095-a in the Search box located in the upper right of the program screen. Click on Jump to 1095-a

[bartonmurray66]

ok, thanks. can you call me back and help with getting this successfully filed? 

[JamesG1]

Did your e-file reject because of an issue with an IRS form 1095-A?

If that is the case, the IRS believes that you (or a dependent listed on the tax return) should be reporting a form 1095-A Health Insurance Marketplace Statement on your tax return.

You may be able to find a 1095-A form by signing in to your healthcare.gov account and downloading it. 

Perhaps the form has not yet been mailed out or was mailed to a different address.

This TurboTax Help may apply to your situation.

@bartonmurray66

[bartonmurray66]

weird thing is, none of us in this household is or have ever been enrolled in the healthcare.gov  marketplace and I have called them and used every houshold members identifiers and they have confirmed we are not enrolled and not in their system. 

[HopeS]

The efile rejection happens when your return is missing Form 1095-A Health Insurance Marketplace Statement. The IRS compares the information you enter on your return with what they have in their database. When something's missing or mismatched, your return gets rejected.

 There are two reasons your return could be rejected if you weren't covered at all in 2022 through the Marketplace.

1. A form could be stuck in your return, prompting the rejection. If you have already attempted to e-file your return but were rejected with code F8962-070, you may find that you won't be able to answer No to the question Did you receive a Form 1095-A? When you select No, TurboTax will revert your selection back to Yes. This is because Forms 1095-A and 8962 are currently included in your return. 

2. The IRS has information that someone in your household should have a 1095-A. This could be because you or a dependent had Marketplace insurance in a previous year, or because a form is stuck in your return. 

Please review the link below for more guidance. Once you are in the link scroll to the section that shows "What if I wasn't covered at all in 2022 through the Market Place?" There will be detailed steps on how to fix reasons 1 and 2 discussed above.

How do I fix efile reject when you weren't covered through the Marketplace?

@bartonmurray66

[bartonmurray66]

Thanks, but as I mentioned in my original post, both of these options have been fully vetted as not to work for me. No one in our houshold has ever been in the halthcare.gove marketplace and they have confirmed with us and everyone in our household are not in their system. They referred us back to a Turbotax issue.  We have already gone through the various manipluations for the tax preparation answers with Turbo tax and still was rejected. I've been told to wait a few days with Turbo tax to let them research this problem that seems to be a bug in their software.