Hmm... it looks like we’ve hit a slight snag

[Pfreise1]

Same problem for me. New Jersey, not that it matters. Get's stuck when you try to purchase the state in the product

[srrrrr]

I have the same issue! Very frustrating.  Huge waste of my time.  None of the "troubleshooting steps" listed here made any difference. 

TT really needs to address this in a meaningful way.

[psyadam]

Yes I've invested over ten hours with support on phone and social media chatline, done wasting my time and energy. They really owe me for doing their troubleshooting, even if useless. We shall see what if any recompense they offer.

[MonikaK1]

If you are using a Mac computer, or other device, and you can't access the button you need to click to make payment for e-filing the state return:

Some Mac users are reporting issues with the screen size in certain areas of the program in that the button needed is not showing on the screen. I have encountered this issue myself with my Mac.

To adjust the resolution on your screen, you could try the steps on this Apple Support page:

On your Mac, choose Apple menu > System Settings, then click Displays in the sidebar. (You may need to scroll down.) Select the display you want to adjust, then select the resolution you want to use. You may be able to turn on “Show all resolutions” to see additional resolutions for the display.

Depending on how you adjust the resolution, some app windows may not fit entirely on the screen. Using a scaled resolution may affect performance.

In the alternative, you could hook up a separate monitor to your Mac to see if this resolves the issue.

@psyadam 

@convis1 

@Pfreise1 

@srrrrr 

[psyadam]

That is NOT my issue. I press the button to proceed and then receive the slight snag message. I understand screen size issue and have read that previously, thanks. This is a Mac TT compatibility issue that has not been addressed.

Adam

[Pfreise1]

Thanks for reaching out @MonikaK1 

I can't speak for the others but I'm using a PC, not a Mac, so I can't apply your solution.

However, my problem has been solved Here by user Beachbum17