MonikaK1
Expert Alumni

Get your taxes done using TurboTax

If you are using a Mac computer, or other device, and you can't access the button you need to click to make payment for e-filing the state return:

 

Some Mac users are reporting issues with the screen size in certain areas of the program in that the button needed is not showing on the screen. I have encountered this issue myself with my Mac.

 

To adjust the resolution on your screen, you could try the steps on this Apple Support page:

 

On your Mac, choose Apple menu > System Settings, then click Displays in the sidebar. (You may need to scroll down.) Select the display you want to adjust, then select the resolution you want to use. You may be able to turn on “Show all resolutions” to see additional resolutions for the display.

 

Depending on how you adjust the resolution, some app windows may not fit entirely on the screen. Using a scaled resolution may affect performance.

 

In the alternative, you could hook up a separate monitor to your Mac to see if this resolves the issue.

 

@psyadam 

@convis1 

@Pfreise1 

@srrrrr 

 

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