Hello TurboTax Team, With my current AGI, I'm qualified to receive an EIC Credit, but TurboTax program dese not recognizes my AGI $ amount. What should I do?

[xmasbaby0]

https://ttlc.intuit.com/questions/1899157-what-are-the-qualifications-for-the-earned-income-credit-e...

https://www.irs.gov/credits-deductions/individuals/earned-income-tax-credit/use-the-eitc-assistant

[jkim0002]

Thanks for the response, 

The turbo tax system tells us that we are not entitled to receive EIC, but we are with 3 qualifying children with AGI less than the limit. How can we resolve this issue? Thanks

[jkim0002]

In addition to EIC, 

Turbotax said, " It turns out you don't qualify for this credit." because my earned income is above the limit of EIC.

From IRS, AGI should be considered instead of 'earned income'. My current AGI is less than the limit of EIC. 

Can you please explain why system uses my 'earned income' instead of 'AGI'...?

Thanks

[npierson7]

To claim the Earned Income Tax Credit (EITC), you must have what qualifies as earned income and meet certain adjusted gross income (AGI) and credit limits for the current, previous and upcoming tax years. Earned income includes all the taxable income and wages you get from working for someone else, yourself or from a business or farm you own. If your income came form other sources, like unemployment benefits, and you didn't have any wages. you are not qualified for the credit, even if your AGI is low.