Hello! please tell me what's wrong? We are unable to continue your return at this time

[Gag1617]

went to give my state ID which is the drivers licese number and do not know what happened.turbo tax thanked me and said I completed my tax return and now I can not back to contiue my return to finish.I need to see how I am getting my return.

[KatrinaLO]

Please log completely out of TurboTax and try clearing your browser's cache.  A full or corrupted cache can keep TurboTax from functioning properly. Please see the below TurboTax FAQ for instructions: https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135