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bk1202
Returning Member

Having trouble with credit card payment not being accepted for payment of state 24.99 e-filing charge?

 
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‎March 3, 2020 8:06 AM
last updated ‎March 03, 2020 8:06 AM
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Irene2805
Expert Alumni
Expert Alumni

Having trouble with credit card payment not being accepted for payment of state 24.99 e-filing charge?

Please see this TurboTax article for help resolving this error:  Error: Your payment information cannot be authorized. Please double-check the information provided a...

‎March 3, 2020 10:40 AM
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sharlenefenw
Level 1

Having trouble with credit card payment not being accepted for payment of state 24.99 e-filing charge?

No, I cannot go to the pape where my information can be entered to pay the state charge for filing. 

Keeps saying it has hit a snag. 

‎March 11, 2020 5:25 PM
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Anonymous
Not applicable

Having trouble with credit card payment not being accepted for payment of state 24.99 e-filing charge?

You can try deleting your browser's cookies. Please see this Turbo Tax FAQ regarding  How to delete cookies! If that doesn't work try using a different browser all together. 

‎March 12, 2020 8:50 AM
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