having trouble when signing my full name

[LindaS5247]

If you are having issues entering/signing  your full name in TurboTax you can try the steps listed below.

• Try deleting and re-entering your name in the "Personal Information" section of TurboTax.  
• Make sure your last name matches what is on file with the Social Security Administration.  
• Check your prior-year state tax returns to verify the name used. 
•  Do not include a hyphen or any spaces in your name.

In TurboTax Online to go back and check your name, you can do the following:

1. Log into your account
2. Click the (down) caret next to "Personal Information" (See screenshot below for guidance)
3. Click the (down) caret next to your name
4. Select "Edit" if you need to edit it

In TurboTax Desktop to go back and check your name, you can do the following:

1. Log into your account and continue your return
2. Go to the "Personal Info" section

On the screen under "Your Personal Information" select "Edit" by your name if you have to change it.

Please return to Community if you have any additional information or questions and we would be happy to help.